Terms and Conditions
Last updated: January 2026
1. Introduction
These Terms and Conditions (“Terms”) govern the use of Primaris Course Platform (“Platform”, “Website”), operated by PRIMARIS SOFTWARE LTDA (“we”, “our”, “us”).
By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree, you must not use the Platform.
2. Description of the Service
The Platform is a Software as a Service (SaaS) that allows customers to create and manage their own 100% white-label online course platforms, including:
- User and student account management
- Course and lesson creation
- Uploading files and videos
- Managing access permissions
Each customer is fully responsible for the content and users of their own platform.
3. Eligibility
You must be at least 18 years old to use the Platform.
By using the Platform, you represent that you have the legal capacity to enter into a binding agreement.
4. Account Registration and Responsibility
- Users are responsible for maintaining the confidentiality of their login credentials
- All activities performed under an account are the responsibility of the account owner
- Users must provide accurate and up-to-date information
We reserve the right to suspend or terminate accounts that provide false or misleading information.
5. Acceptable Use Policy
The following content and activities are strictly forbidden on the Platform:
- Sexual, pornographic, or NSFW content of any kind
- Content involving minors in unauthorized, exploitative, or harmful ways
- Racism, sexism, homophobia, hate speech, or discriminatory content
- Impersonation of individuals or entities, with or without AI
- Scams, fraud, deception, or social engineering
- Political campaigning or political use of the Platform
- Content that violates human rights
- Incitement, promotion, or glorification of violence
- Suicide or self-harm content
- Hate or extremist ideology
- Pirated or copyright-infringing content
- Fake news or intentionally misleading information
6. Content Responsibility
- Platform owners are solely responsible for all content uploaded to their platforms
- PRIMARIS SOFTWARE LTDA does not review, moderate, or endorse user-generated content
- Platform owners are responsible for moderating and suspending their own students
We are not liable for content published by users or their students.
7. Account Suspension and Termination
7.1 Termination by User
Users may request account termination at any time by contacting: primarisoftware@gmail.com
7.2 Termination by Us
We reserve the right to suspend or terminate accounts that:
- Violate these Terms
- Violate applicable laws
- Pose security, legal, or reputational risks
7.3 Student Suspension
The responsibility for suspending or removing students lies solely with the platform owner, not with us.
8. Payments, Subscriptions, and Refunds
- Platform owners may sell courses to their own users
- Refund policies are the sole responsibility of each platform owner
- Free trials are optional and defined by platform owners
- Subscriptions may be canceled at any time
- Cancellation takes effect at the end of the current billing period
No additional charges will be applied after cancellation.
9. Intellectual Property
- The Platform, including software, design, and branding, is owned by PRIMARIS SOFTWARE LTDA
- Users retain ownership of the content they upload
- By uploading content, users grant us a limited license to host and display it solely to operate the service
No ownership transfer occurs.
10. Service Availability
We strive to maintain high availability but do not guarantee uninterrupted or error-free service.
Maintenance, updates, or technical issues may cause temporary downtime.
11. Disclaimer of Warranties
The Platform is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including but not limited to:
- Fitness for a particular purpose
- Merchantability
- Non-infringement
Use of the Platform is at your own risk.
12. Limitation of Liability
To the maximum extent permitted by law, PRIMARIS SOFTWARE LTDA shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of data, revenue, profits, or business opportunities
- User-generated content or actions of platform owners or students
Our total liability shall not exceed the amount paid by the user in the last 12 months.
13. Indemnification
You agree to indemnify and hold harmless PRIMARIS SOFTWARE LTDA from any claims, damages, losses, or expenses arising from:
- Your use or misuse of the Platform
- Content you upload or distribute
- Violation of these Terms or applicable laws
14. Governing Law and Jurisdiction
These Terms are governed by the laws of Brazil.
The courts of Salvador, Bahia, Brazil shall have exclusive jurisdiction over any disputes.
15. Dispute Resolution
The parties agree to first attempt to resolve disputes amicably.
If unresolved, disputes shall be settled through the competent courts defined above.
16. Changes to These Terms
We may update these Terms at any time.
Changes will be published on the Platform, and continued use constitutes acceptance of the updated Terms.
17. Contact Information
If you have questions about these Terms, contact:
PRIMARIS SOFTWARE LTDA
primarisoftware@gmail.com
Salvador – BA – Brazil